Top 5 Ecommerce Logistics Companies in India

How crucial is timely delivery in today's e-commerce landscape? Consider this: a recent study shows 69% of consumers are less likely to buy again from an online retailer if the item is not delivered in 2 days of the date promised.

79% of online customers consider delivery as an important factor in overall online shopping experience.

With the ever evolving customer expectations, choosing the right logistics partner for your ecommerce business is no longer an afterthought. It is a decision that could make or break your ecommerce business.

This blog will walk you through the top e-commerce logistics companies in India. So you can select the best fit for your business needs and reach newer heights through enhanced customer satisfaction.

Why Is On-boadring A Third-Party Logistics Provider The Best Thing To Happen To Your Ecommerce Business?

E-commerce fulfillment is a complex undertaking. On the surface, it may not seem much. However, the complete set-up needs considerable investment in infrastructure, technology, and manpower. This is where outsourcing to a reputable Third-Party Logistics (3PL) provider can provide a decisive competitive advantage.

5 Key Reasons to Outsource E-commerce Fulfillment to a 3PL:

Focus on Core Competencies

By outsourcing logistics, you get to concentrate on your core competencies such as marketing, product development and driving innovation. Basically, you get the liberty to work on the areas you have more chances of making an impact.
Enhanced Operational Efficiency

3PLs come with specialized expertise in warehousing, inventory management, order fulfillment, and last-mile delivery. Having a logistics partner enables you to enjoy these expert facilities. It eventually helps in streamlining operations and minimizing operational bottlenecks.
Cost Optimization

In the beginning, it may appear as if you are increasing your costs by on-boarding a 3PL provider. However, in the longer run it is a cost-effective measure.

Outsourcing eliminates the overhead associated with maintaining in-house logistics infrastructure, such as warehouses, transportation fleets, and dedicated staff.
Improve reach of your business

If you are handling shipping by yourself, you may be able to cater to limited customers. On the other side, shipping to a wider geographical location could require higher shipping costs.

However, roping in a 3PL would help lower these costs. The logistics company will have its own set-up and an optimized shipping network.
Technological Advantage

3PLs often leverage advanced technologies such as Warehouse Management Systems (WMS) and Transportation Management Systems (TMS) to optimize inventory, track shipments in real-time, and improve route efficiency. This results in enhanced supply chain visibility and reduced delivery times.

The Top 5 Ecommerce Logistics Companies In India

Here is the list of the top 5 Ecommerce logistics companies in India. These top players are dominating the e-commerce market in India.

FedEx

There is no surprise that the global logistics giant is a major player in the e-commerce logistics market. Founded in 1971, FedEx has spread its wings to accommodate the evolving needs of ecommerce.

FedEx has a dedicated API feature that enables you to ship to more than 200 companies.
DHL

Fusing technology with deep domain knowledge, DHL has been offering excellent courier delivery services since decades. It started in 1969 and today has spread across 200 countries. DHL's easy-to-use mechanisms and wide network make it extremely popular.
Velocity Express

A trusted name in ecommerce logistics, Velocity Express offers a wide array of services to streamline supply chain management. An efficient API is their USP which ensures error-free and on-time package delivery.

Velocity Express offers warehousing, last-mile delivery, same-day delivery feature and an extremely extensive domestic and international coverage. From pick-up to labelling and to delivery and offering real time tracking, Velocity Express takes care of all aspects.
Delhivery

The Indian-based logistics company has grown leaps and bounds in recent items. The company understands the requirements of e-commerce perfectly and has solutions for all your needs.

They operate in 18000+ pin codes and are one the most popular names in this segment.
Ekart

The underdog who stormed to the top, Ekart has emerged as one of the top ecommerce logistics companies in India. Started as a delivery arm of Flipkart, Ekart has grown into a comprehensive solution provider in ecommerce logistics sector.

How to choose the best ecommerce shipping solutions in India

In the dynamic e-commerce ecosystem, selecting the optimal 3PL is a critical strategic decision. This choice directly impacts order fulfillment efficiency, customer satisfaction, and ultimately, the bottom line. Here are five aspects you can consider while choosing the right fit for you.

Network Density and Coverage

Evaluate the partner's network density and coverage across the target market. Here, you should focus on the geography of your target market and access accordingly.

Evaluate their ability to reach diverse customer segments, including deliveries in remote locations. Analyze data on service coverage, the timelines of delivery and on-time delivery in different regions.
Service Level Agreements (SLAs) and Performance Metrics

When you are studying the partner's Service Level Agreements (SLAs) you must skim through certain metrics such as on-time delivery rates, order accuracy, and first-attempt delivery success.
Technology Integration and Data Analytics

You must understand the logistics partner’s technology infrastructure. Look at their Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and data analytics capabilities.

Understand how they will integrate with your existing systems, offer real-time shipment tracking, and provide workable insights from data. The top ecommerce logistics service provider companies have you covered always.
Cost Structure and Pricing Models

Cost is a massive factor and can potentially make or break the deal. Do study their various pricing models and ask for shipment costs and fuel surcharges. A 3PL with hidden charges is a big no as it smells of non-transparent systems.
Risk Mitigation and Contingency Planning

Remember the old saying: Hope for the best and plan for the worst? Use that here as well.

Understand your logistics partner’s mitigation strategies and plans for unforeseen events. It includes situations such as natural disasters, transportation disruptions, and peak season surges.

Evaluate their ability to maintain service levels and minimize disruptions to the supply chain.

Choosing the right logistics company for e-commerce shipping is a daunting task. If you are spoilt for choice or are unable to make an informed decision, connect with us. You can go through our services and offerings. And understand how our AI driven, Next-Gen comprehensive services can help you scale your ecommerce business.

Remember with the right 3PL provider soaring high in the ecommerce business becomes a reality. So make a wise choice!